Shipping Policy

 

Effective Date: November 17, 2024

 

At Miski, we strive to provide a seamless shipping experience for our customers. Below are the details of our shipping policy, including processing times, shipping options, and other important information.

 

1. Processing Time

 

Because our products are print-on-demand, each item is custom-made after your order is placed.

• Production Time: Orders are typically processed and produced within 3 - 7 business days.
• Peak Seasons: During busy periods (e.g., holidays), production times may be slightly longer.

 

2. Shipping Options and Delivery Times

 

Delivery times depend on the shipping method selected at checkout and your location. Estimated shipping times are as follows:

• Domestic Shipping (Within the United States):
• Standard Shipping: 5 - 10 business days
• Expedited Shipping: 2 - 5 business days
• International Shipping (Outside the United States):
• Standard Shipping: 10 - 20 business days
• Expedited Shipping: 5 - 10 business days

 

Delivery times are estimates and do not include production time.

 

3. Shipping Costs

 

Shipping costs are calculated at checkout based on:

• The shipping method selected.
• The destination of the order.
• The size and weight of the package.

 

Any applicable shipping fees will be displayed before you confirm your purchase.

 

4. International Shipping and Customs

 

For international orders:

• Customers are responsible for any customs duties, taxes, or fees that may apply in their country.
• Delays due to customs processing are beyond our control.

 

5. Tracking Your Order

 

Once your order has shipped, you will receive a confirmation email with a tracking number and instructions on how to track your shipment.

 

6. Delayed or Lost Shipments

 

While we strive for timely delivery, unforeseen circumstances (e.g., weather, carrier delays, customs) may impact shipping times.

• If your shipment is significantly delayed, please contact us at hello@miski.shop.
• If your order is lost during shipping, we will work with the carrier to locate it or issue a replacement.

 

7. Incorrect Shipping Information

 

Please ensure your shipping address is accurate when placing your order.

• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

 

8. Order Changes and Cancellations

 

• Changes: Orders cannot be modified once production begins.
• Cancellations: Orders cannot be canceled after production has started.

 

9. Questions or Concerns

 

If you have any questions about shipping or issues with your order, please contact us at hello@miski.shop.

 

 

Thank you for shopping with Miski! We appreciate your patience and understanding of the print-on-demand process.